App support

QuitNow support.

Your progress, habits, and milestones.

What can we help with?

Connecting your private conversation…

A conversation that stays together

From a quick question to a hand from the team.

Our assistant uses approved app guides. You can ask for a person at any time, and the team can continue in the same private conversation.

Your saved conversations

QuitNow guides

QuitNow

QuitNow support

These guides explain the app’s documented features and common support questions. Features can vary by app version or development build. Include your app version when asking for help; current availability and prices are shown on the app’s website or App Store listing. What is the Daily Plan for? QuitNow gives adults a Daily Plan with coping actions matched to a chosen local-time window. It is self-guided logging and support. What does Rescue do? Rescue is a structured flow for an urge with guided breathing, editable drafts and a safety exit at every step. It is not emergency or medical care. Is a lapse treated as punishment? QuitNow supports reflection on a lapse without punishment. Optional notes and urge ratings, plus Lapse records with time and quantity, help you reflect on your own records. Where is Journey history stored? Sensitive Journey history stays Local and account-free, without app-managed iCloud sync. Do not upload personal Journey histories or health records to support. Can I export my own records? The product includes private export, validated import and deletion. Exported sensitive data should remain under your control and should not be pasted into support. Can I use a shortcut for Rescue? QuitNow describes App Shortcuts for Daily Plan or Rescue. Available features depend on your installed build; no release or approval date is promised.